Terms and Conditions for Online Sales

  • All prices are listed in Canadian dollars.
  • Applicable tax will be added.

Online Training Courses

  • Online training orders are processed with PayPal. Confirmation of your order and a receipt will be emailed to you once the transaction is processed.
  • There are no refunds for online training courses. If you cannot attend the online training course as scheduled, please contact info@quoteswork.ca.
  • Notice of changes to attendance at online training courses must be submitted at least 24 hours prior to the scheduled course.
  • Where a participant is unable to attend the scheduled training course, credit for the same course scheduled at a different time may be considered, provided sufficient notice (24 hours) has been received. Please contact info@quoteswork.ca.
  • Where circumstances prevent QuotesWork from delivering the scheduled course, participants will be notified and offered an alternative time for the same course or one of equivalent value.

Classroom Workshops

  • Payment for classroom workshops may be processed online with PayPal. Confirmation of your order and a receipt will be emailed to you once the transaction is processed.
  • Other forms of payment (e.g., cheques, e-transfer) may be considered. Please contact info@quoteswork.ca.
  • Discounts are available when 2 or more participants from the same team participate in the classroom workshop. Please contact info@quoteswork.ca for more information.
  • Full payment for the classroom workshop must be received at time of booking. Classroom workshop fees include a $100 non-refundable deposit
  • Notice of changes to attendance at classroom workshops must be received at least 1 week prior to the scheduled workshop to be eligible for any refund. Please contact info@quoteswork.ca.
  • Where a participant is unable to attend the scheduled classroom workshop, a refund for paid workshop fees less the non-refundable deposit of $100.00 may be offered, provided sufficient notice (1 week) has been received. Please contact info@quoteswork.ca.
  • Where circumstances prevent QuotesWork from delivering the scheduled workshop, participants will be notified and offered an alternative time for the same course or one of equivalent value.
  • Travel and accommodation are the full responsibility of the participant, as required. QuotesWork will not provide compensation for any losses due to travel or accommodation fees under any circumstances.

NVivo Consulting Services

  • Payment for consulting services are processed through issue of QuotesWork invoices.
  • Fees for service, terms and conditions are discussed and agreed upon prior to provision of service. Please contact info@quoteswork.ca